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Zhoushan City, Zhejiang Province, China

Tianjin City, China

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Full-Process Service System Earns Customer Trust

Apr 30,2026

"From pre-sales consultation to after-sales support, Ouya's service is consistently professional and efficient." This genuine feedback comes from a purchasing manager at a major coatings company,

Full-Process Service System Earns Customer Trust

"From pre-sales consultation to after-sales support, Ouya's service is consistently professional and efficient." This genuine feedback comes from a purchasing manager at a major coatings company, a long-term partner of Zhejiang Ouya Petrochemical Co., Ltd. The partnership, now in its third consecutive year, involves sourcing eco-friendly solvents for premium automotive paint production. This deepening collaboration is a testament to the value of Ouya's full-process service system.

To address diverse customer needs, Ouya has built a complete service chain covering pre-sales consultation, customized supply, and after-sales support. During pre-sales, the technical team visits customer production sites to understand specific process parameters and performance requirements, providing targeted product recommendations. For customization, Ouya can adjust product specifications — such as purity, viscosity, and evaporation rate — to achieve on-demand production. After sales, the company offers continuous technical tracking and usage guidance to ensure optimal product performance in real-world applications.

Leveraging its 20,000-square-meter modern production base, annual capacity of 200,000 tons, and logistics network covering over 30 countries, Ouya ensures rapid response and reliable delivery. Even during periods of raw material market volatility, the company has maintained a consistent supply record, earning long-term trust from over 500 domestic and international customers.

Ouya's management stated, "Our customers' success is our success. Going forward, we will continue optimizing our service system and increasing R&D investment to become a trusted chemical partner for customers worldwide. We welcome old and new customers to contact us as we work together to create a sustainable future."

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